Simple. Smart. Managed IT.

Alleviate the drain on resources, money, and time with flexible, robust managed services customized to meet your business needs.

Our managed services offerings deliver verified skills, processes, and management for servers, workstations, networks and even mobile devices. Reporting and management options with the Paso Robles Tech platform provide insight into the health and performance of your systems as well as increase productivity via managed tool sets that include proactive monitoring and extensive infrastructure visibility.

EDR (Advanced Antivirus Protection) – Revolutionary Managed Services with Advanced Endpoint Detection and Response (EDR) is a critical cybersecurity technology used to protect computer systems and networks. Here are several reasons why organizations use EDR over traditional antivirus programs.

Advanced Threat Detection: EDR solutions are designed to detect and respond to advanced and sophisticated cyber threats that traditional security measures may miss. Our state-of-the-art EDR technology acts as a vigilant sentry, continuously monitoring your network endpoints for any suspicious activities.

Incident Response: By swiftly detecting potential threats, we prevent them from evolving into devastating cyber-attacks, such as crypto/ransomware viruses, ensuring the safety of your valuable data. When a threat is detected, EDR tools provide information about the attack, including the affected endpoints, the techniques used, and the potential impact. This information allows our security team to investigate the incident, contain the threat, and mitigate the damage promptly.

Compliance & Regulations: EDR solutions help organizations meet various compliance requirements and industry regulations such as HIPAA. They provide features like audit logs, incident reporting, and evidence collection, which can assist in demonstrating adherence to security standards and obligations.

Web Protection – Not only do we automatically block access to thousands of dangerous phishing and malware sites, but we can also restrict or grant access to any site based on content, classification, or URL. This is extremely useful for enforcing company Internet Use Policies and keeping staff on task.

Patch Management/OS Updates – Our system will regularly checks the Operating System (OS) vulnerabilities for out-of-date software and apply necessary fixes.

Automated Maintenance – Over time, your PC collects clutter which can degrade performance. Our maintenance schedule eliminates that clutter and keeps your system running at peak performance.

24/7 Monitoring – Day or night, we’ve got you covered with around-the-clock monitoring. If your system ever fails one of the monitoring checks, our staff is notified, and in the most cases resolve the issue before it can cause downtime.

Automated Reporting – Want to keep aware of problems on your network? Sign up for our automated reporting feature and receive a monthly Executive Summary Report. This report displays key metrics and support activities in an easy-to-digest business report with oversight into all the critical functions we perform.

30 minutes remote support/month – Paso Robles Tech provides up to 30-minutes of Remote Support Services each month for assistance on problems that fall outside of the normal scope of the Managed Services we offer, such as assistance with Word, Excel, Printers, or other general related computer use issues.

Security Risk Assessment – Upon request, we can provide your company with a Security Risk Assessment Evaluation Report for your Server that identifies potential security threats. We conduct ongoing IT risk assessments and calculate the real-time risks of a data breach – in dollars.

Performance Monitoring – Every aspect of your Server is carefully monitored, from disk and network throughput to CPU and memory utilization; helping us to identify bottlenecks.

Network Monitoring – Our system maintains regular communication with your network and notifies our staff of outages that could impact your productivity.

Add-On Services

MANAGED BACKUP – Overall, using Managed Backup provides peace of mind, improves data protection, and allows businesses and individuals to focus on their core activities while ensuring the availability and integrity of their critical data. Managed Backup provide several advantages and are beneficial for businesses and individuals for the following reasons.

    1. SIMPLIFIED MANAGEMENT: Managed Backup services handle all aspects of backup management, including setup, configuration, scheduling, and monitoring. This eliminates the need for users to invest time and effort in managing backups themselves, allowing you to focus on core business activities
    2. PROTECTION: Managed backup services ensure that data is securely backed up and protected from loss. We employ robust encryption methods and secure storage facilities, safeguarding data from unauthorized access and potential threats such as data breaches or ransomware attacks.
    3. RELIABLE & CONSISTENT BACKUPS: Managed Backup services employ advanced technologies and infrastructure to perform regular and consistent backups. They ensure that backups are executed according to predetermined schedules and retention policies, reducing the risk of data loss due to human error or negligence.
    4. FASTER RECOVERY: In the event of data loss or system failures, managed backup services enable swift data recovery. They typically offer features like point-in-time recovery, allowing you to restore data to specific backup snapshots, ensuring minimal downtime and business disruption.
    5. EXPERT SUPPORT: Managed backup services are usually provided by experienced and knowledgeable professionals who specialize in data backup and recovery. They offer technical support, troubleshooting assistance, and guidance, ensuring that your backup processes run smoothly and efficiently.

**Note: Pricing for Managed Backup varies depending on the volume of data to be securely backed up as well as the types of devices needing to be backed up (i.e., Workstations and/or Servers). To get additional information, inquire with one of our technicians about a free consultation to determine the full scope of your backup needs.