Fake Windows tech support calls continue to plague consumers

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A year after an FTC crackdown, scammers persist in trying to dupe PC owners

November 20, 2013 01:28 PM ET

Computerworld – More than a year after the U.S. Federal Trade Commission (FTC) heralded a major crackdown on fraudsters posing as Microsoft technical support personnel, consumers continue to receive calls from scammers.

“I received six phone calls about this Windows support scam,” said Mariene Walmsley in an email to Computerworld last week. ...

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